Discord Help & Technical Support Guide

In this Discord help and technical support guide, we’ll teach you how to use Discord, troubleshoot common issues within the app, and get advanced support if you need it.

Discord is a VoIP (Voice Over IP) and chat application originally built for gamers that allows users to seamlessly communicate with one another. Discord is available on both desktop and mobile platforms and has a help center with a wealth of information on how to use the application, as well as how to troubleshoot common issues.

Discord Text Formatting Guide

To make the chat platform more user-friendly, Discord adopted a text formatting convention known as “Markdown.”

This guide will teach you how to use Discord’s Markdown formatting features to your advantage, and teach you a few tricks for writing in different colors by taking advantage of the application’s “code highlighting” features.

Read the Guide: Discord Text Formatting


Discord Commands

While Discord is a popular application with a large user base, many users don’t know about some of the commands available within the app. This guide covers some helpful commands that users may not be aware of.

Discord Fonts

There are a variety of different fonts available on the Discord application, each with its own unique look and feel. This guide will outline a variety of fonts, show you how they look, and give you some tips on how to use them most effectively.

Discord Emoji Guide

Discord has its own set of emojis that are used in messages and discussions, allowing you to share your feelings and emotions with a single image instead of writing it out in text!

Discord Emoji Size

The standard size and dimensions of Discord Emoji images are 32 x 32 pixels. When uploading a custom image to use as an emoji, the Discord application lets you upload images up to 128 x 128 pixels, which are then resized down to standard emoji dimensions.


Discord Channels Explained

Discord servers allow users to communicate with each other in real-time by joining a variety of different Discord channels depending on their interests.

Some of the more popular channels on your typical Discord server include the main chat channel, gaming channels, and music channels. Discord also has a built-in voice and video calling feature, which makes it a great choice for online meetings or just hanging out with friends.

Discord Themes

There are many Discord themes available to change the look and feel of your server. Some themes are designed for servers that focus on gaming while others are specifically tailored to the community of the server. Adding a theme to your server can be a fun way to customize it and make it more unique.


Discord Technical Support

Running into technical issues while using the Discord application? This section will walk through some of the most common errors Discord users face, and provide troubleshooting tips to help you get everything up and running quickly.

Rate Limited on Discord

To prevent overload and abuse of the Discord servers, requests to the app are rate-limited. Read our Discord Rate Limit Guide to learn more about Discord’s rate limits, their values, rate-limit timing, and how you can avoid being rate-limited in the future.

Discord: A Fatal JavaScript Error Occurred

Nobody likes seeing an error message popup with their Discord app crashing shortly afterward. If you’ve been seeing a “Fatal JavaScript Error” while using Discord, this guide will help troubleshoot and diagnose the issue.

Red Dot on Discord Icon

While using Discord, you may have noticed a “Red Dot” appear on the Discord icon. Learn more about what this red dot means, how you can disable it, and under what circumstances you can expect to see it.

Invisible Character on Discord

Some Discord users want to get an “invisible Discord name” that nobody can see. This can be accomplished by including a special character code in your name, which we’ll walk through in detail in this guide.


Discord How-To Guides

Learning to use Discord is generally fairly straightforward, but what most users don’t know is how to use the application to its full potential and uncover all of the “buried” settings and customization options available. In this section of the Discord help guide, we’ll walk through several step-by-step “how-to” tutorials showing you how to use Discord as an advanced user.

How to See Deleted Messages on Discord

If you have deleted messages on Discord, you may be surprised to hear that they aren’t immediately wiped off of the Discord servers. This guide will show you how to view your deleted messages before they’re gone forever.

How to Send Videos on Discord

If you’re looking to share videos with your Discord community, there are a few things you need to know. First, you’ll need to find a way to share your videos. Discord supports a variety of sharing methods, including streaming services like Twitch and YouTube, file-sharing services like Dropbox and Google Drive, and message boards like Reddit and 4Chan. Learn how to send videos on Discord by following along with this guide.

How to Make a Poll on Discord

Making a poll on Discord can be a fun way to get your fellow Discord users to share their opinions and vote on certain topics/decisions. If you’re interested in making custom polls on your server, we’ll walk you through the process.

How to Mute Someone on Discord

If you want to mute someone on Discord and no longer see their messages, this guide will walk you through the process step-by-step.

How to Refresh Discord

If you’re having trouble with Discord, there are a few things you can do to refresh the application. “Refreshing” the Discord app isn’t an official technical fix, but it can help resolve basic technical issues and help with the troubleshooting process.

How to Stop Discord From Opening on Startup

For convenience, Discord can open every time you start up your computer or log in to your user account. If you’d like to prevent this from happening and open Discord manually, follow these steps to disable the application’s auto-start.


Choosing the Best Discord Names

Have you ever been completely stuck while choosing a Discord name? Looking at a list of unique names to spark your creativity is a great way to start! While Discord does differentiate everyone’s username uniquely with a #number, coming up with a unique name you’re proud of is worth the time and effort.

Discord Webhooks

Discord webhooks are a great way to keep your Discord server up-to-date with changes happening externally. For example, you can use webhooks to automatically update your server’s chat client when new messages are posted to a channel, or when new messages are sent from a bot. Additionally, you can use webhooks to send custom messages to specific users or trigger actions based on certain conditions.

We’ll walk through everything you can do with Discord webhooks in this guide, and show you how to set your webhooks up properly.


Discord Embed Generator

Discord embeds are a great way to share content in a neatly formatted frame within the application. Instead of just pasting a link, embeds allow you to show additional information to your server’s users, making them more likely to click on and engage with the embedded content. This guide will show you how to generate a neatly formatted Discord embed for your channel or server.

Sometimes, you want to share a really long link with your Discord users without cluttering your channel, or want to uniquely format the text of your link. Read this guide to learn all about Discord links and hyperlinks within the application.

Discord Background

Bored of current Discord background? Fortunately, you can change it in just a few easy steps!

If you’d like to learn more about “skinning” Discord, applying themes, and changing your background to something unique, this guide will show you how.

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